Help
Frequently asked questions
Quick answers about membership, your account, the newsletters and advertising. Can’t find it? Email [email protected].
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Membership and billing
What does each membership include?
Platinum, $899 a year: every news and feature article, the Carried Interest and Compensation Survey, the webinar library and all three newsletters.
Gold, $699 a year (most popular): every news and feature article, the Compensation Survey and all three newsletters.
Silver, $499 a year: every news article and all three newsletters.
Bronze, $299 a year: all three newsletters and 10 news articles a month.
Does my membership renew automatically?
Yes. Memberships renew each year using the card on file. Your renewal date is shown in the Member Center.
How do I cancel?
You can cancel from your account at any time, and your membership won’t renew. Go to My Account and choose Cancel. Questions? Email [email protected].
Do you offer refunds?
Yes. Every membership comes with a money-back guarantee. If PEP isn’t worth it to you, email [email protected] and you’ll get your money back. No questions. Since 2007, four members have asked.
Can I upgrade to a higher level?
Yes, whenever you like. Choose the higher level on the Membership page and check out.
My card was declined or has expired
If your card expires or is declined, your renewal can’t go through and your access may lapse. Update your card in the Member Center. If a renewal has already failed, email [email protected] and we’ll sort it out.
How do I get a receipt for my expense report?
Every payment has a printable receipt in the Member Center under Receipts.
Do you offer group memberships?
Yes. Firms enrolling three or more people save 25%. Use the calculator on the Membership page, then email [email protected] to set it up.
Can my company pay by invoice?
Email [email protected] and we’ll arrange it.
Your account
My password or username doesn’t work
Your username is usually the email address you joined with. Reset your password here; the email arrives within a few minutes, so check spam if you don’t see it.
Still locked out? Email [email protected] and we’ll get you back in.
I’m a member but hit the article limit
The article limit only applies when you’re logged out. Log in, make sure your name shows at the top of the page, then reload the article. Still blocked? Log out, log back in, or clear your browser’s cookies for peprofessional.com.
Bronze includes 10 news articles a month; Silver and above include every news article.
How do I change my email address or name?
Go to the Member Center and choose Edit profile. Your newsletters go to whatever address is on your account.
Newsletters
My newsletters aren’t arriving
Check your spam, junk and Promotions folders, then add peprofessional.com to your safe senders list. At a firm, ask IT to allowlist peprofessional.com; corporate filters are the usual culprit.
Still missing? Email [email protected].
What is Briefly?
Briefly is PEP’s page of short deal items, updated through the day. Find it at peprofessional.com/briefly.
Compensation Survey
How do I get the Carried Interest and Compensation Survey?
Three ways: it’s included with Gold and Platinum memberships; every firm that takes part in the survey gets the report free; or you can buy it in the Store.
Press releases, articles and feedback
How do I submit a press release?
Email it to [email protected]. We read every release and will publish it or get in touch if it fits our coverage.
How do I submit an article?
Email it to [email protected] with your contact details. We read every submission and will get in touch if it fits our coverage.
How do I send a comment, correction or complaint?
Email John McNulty at [email protected]. We welcome feedback, opinions and corrections.
FAQs
Welcome to our FAQ page. Think of this as the place to check when you've looked everywhere else. We've gathered answers to the most common questions about memberships, group rates, advertising, and more. If you still can't find what you need, just email us and we will sort it out.
My password or username doesn't work.
If you need to retrieve your username or reset your password, you can do both quickly through our Member Center.
How do I submit a press release?
Just email your press release to our editorial team. This email will automatically load with "Press Release" in the subject line.
We take a look at every press release and will publish the announcement or reach out if it aligns with our coverage and schedule.
Do you offer group discounts on memberships?
Yes, we do offer group membership discounts for firms with multiple users.
Email John McNulty for specific pricing and enrollment details.
This email will automatically load with "Group Membership" in the subject line.
How do I advertise in Private Equity Professional?
To advertise in any of PEP's six media products, get in touch with John McNulty for details on rates and inventory. This email will automatically load with "Advertising Question" in the subject line.
Our eight-page downloadable MEDIA KIT, with detailed pricing information, is available for download and online viewing.
How do I send you a comment or complaint?
How do I purchase the Carried Interest and Compensation Survey?
You can purchase the latest Carried Interest and Compensation Survey in our online SHOP
How do I submit an article for publishing?
If you want to submit an article, just email it to our editorial team and include your contact info. This email will automatically load with "Article Submission" in the subject line.
We take a look at every submission and will reach out if it aligns with our coverage and schedule.
Help. I'm lost.
What do I do?
We want Private Equity Professional to work smoothly for you.
If you have any editorial, membership, or technical questions which don't fit into any of the other FAQ buckets, John McNulty is the person to contact via email or direct at 847-868-8807.